In print production, changes are constantly taking place. New customer orders require new processes, printers are replaced, or you might want to test a specific module to see how much it can simplify your daily workflow.
 

ColorGATE allows you to make the following changes to your license scope at any time and offers maximum flexibility – so you can be flexible too:

• Changing the device drivers included in the license (for printers, measuring devices, and cutting devices)
• Changing the modules and functions included in the license
• Temporarily enabling modules and functions for testing purposes
• Extending your Value Pack
• Removing the time limit on your license
   

Note: If you do not want to change the scope of your license, but rather want to upgrade your license (i.e., switch to the latest software version), you’ll find all the information you need on our website under How to Upgrade Your Software.

Here's how to change your license:
 

LICENSE WITH USB KEY 

3. As soon as our Customer Service Team has updated your license, you will receive an email notification.
   After receiving this notification, please update your USB dongle. To do this, run the KeyUpdate tool. You can find instructions on how to do this on our website How to Upgrade Your Software under License with USB Key > Step 6.
   Your license is now available with the updated license scope.

LICENSE WITH SOFT KEY 

3. As soon as our Customer Service Team has updated your license, you will receive an email notification. 
   After receiving this notification, please update your license via the Windows Start menu: Please close your ColorGATE software and then click on Productionserver (or Filmgate or Proofgate) XX > Productionserver (or Filmgate or Proofgate) XX – Update License in the Windows Start menu.
   You can then restart the program, and your license will be available with the updated license scope.
    

Changing the printer driver yourself (possible for a license with soft key)

If you have a license with soft key and would like to change a printer driver included in your license (for example, because you have received a new printer or would like to use the ColorGATE software with a different printer), you can have your license modified by our Customer Service Team as described above, or you can change the driver yourself - quickly and easily.

Note: Please note that this method only allows you to switch to a printer within the same category. You can find out to which category a printer driver belongs on our website Supported Devices. 
To change the printer driver yourself, the relevant license must be set to online usage mode, at least temporarily. An internet connection is required for this.

1. First, check if you have a valid Value Pack. If so, you can change your license. 
   To check the validity of your Value Pack, go to our Support Site, log in, and navigate to Menu > Account & Licenses > Licenses tab. Click on the license for which you want to change the printer, and check the expiration date of your Value Pack. If you do not have a valid Value Pack, please contact our Customer Service Team (please provide your license number).
    
2. Check if your license is in online usage mode.
   To do this, go to our Support Site, log in, and go to Menu > Account & Licenses > Licenses tab. Click on the license for which you want to change the printer, and check whether the Usage Mode section says online. If the license is in offline mode, please click Change Usage Mode and switch to online mode.
   Note: Please note that an active internet connection is required for online usage mode. After changing the driver, you can switch the license back to offline mode using the Change Usage Mode button if necessary.
    
3. To change a driver, click Change Device Driver in the Printers section. A window will open showing all the printer drivers included in the license, and you can select a different driver for each printer. Please note that you can only replace a printer driver with one from the same category. You can find out to which category a printer driver belongs on our website Supported Devices.
   Confirm your change by clicking OK.
    
4. After you have received a confirmation that the driver change was successful, please update your license via the Windows Start menu: Please close your ColorGATE software and then click on Productionserver (or Filmgate or Proofgate) XX > Productionserver (or Filmgate or Proofgate) XX – Update License in the Windows Start menu.
   You can then restart the program, and the updated printer driver will be available.