Welcome to the FAQ area

We gathered all the frequently asked questions in our FAQ area to establish a “navigation aid” for our visitors. The goal is to ensure a simple and fast way to lead you to your wanted information.

With the search option you can narrow the FAQ catalog down to question with relevant matter.

The FAQ area includes all topics concerning ColorGATE. It doesn´t matter if are an end user oder a sales partner or if you are just interested in getting an information. You will find here a fast and simple solution to get to your wanted information.

Technical Service

Which system requirements are needed?

On our homepage, please choose your base product by clicking the menu item RIP Software. You can find the system requirements in the specific product description.

Recommended for using one printer:

-    CPU: Intel i5 / AMD Dual-Core 2 GHz+
-    RAM: ≥8 GB
-    Free disk space: 40 GB SSD
-    Display resolution: 1280 x 1024

Recommended for using multiple printers:

-    CPU: Intel i7 / AMD Ryzen 5/7 3 GHz+
-    RAM: ≥16 GB
-    Free disk space: 80 GB SSD
-    Display resolution: 1280 x 1024

Installation and operation:

USB port for dongle required; LAN adapter, TCP/IP for network access required

Operating systems (32-Bit/64-Bit):

-    Microsoft Windows 7 (Professional, Enterprise, Ultimate)
-    Microsoft Windows 8 (Pro, Enterprise)
-    Microsoft Windows 10 (Pro, Enterprise)
-    Microsoft Windows Server 2008 R2
-    Microsoft Windows Server 2012
-    Microsoft Windows Server 2016
-    (Apple Mac OS X 10.5.2 or later with Parallels Desktop 4.0 or later for Mac)

Minimum hardware requirements:

-    CPU: Intel Pentium 4 / AMD Athlon 64 3 GHz
-    RAM: ≥4 GB
-    Free disk space: 10 GB
-    Display resolution: 1280 x 1024


Parallel, Ethernet, TCP/IP, USB, Serial, FireWire, TWAIN


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