Welcome to the FAQ area

We gathered all the frequently asked questions in our FAQ area to establish a “navigation aid” for our visitors. The goal is to ensure a simple and fast way to lead you to your wanted information.

With the search option you can narrow the FAQ catalog down to question with relevant matter.

The FAQ area includes all topics concerning ColorGATE. It doesn´t matter if are an end user oder a sales partner or if you are just interested in getting an information. You will find here a fast and simple solution to get to your wanted information.

Customer Service

What can I do if I still have an old Parallel-Port-Dongle?

If you like to update your software and you want to buy an upgrade we will replace the dongle free of charge. If you just like to change your Parallel-Port-Dongle we will send a new one for 50 EUR fee plus freight charges. Please always return your old Parallel-Port-Dongles. Please be informed that we only will consign the unlimited keycode after having received your Parallel-Port-Dongle. Please contact us via our contact form.

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