Welcome to the FAQ area

We gathered all the frequently asked questions in our FAQ area to establish a “navigation aid” for our visitors. The goal is to ensure a simple and fast way to lead you to your wanted information.

With the search option you can narrow the FAQ catalog down to question with relevant matter.

The FAQ area includes all topics concerning ColorGATE. It doesn´t matter if are an end user oder a sales partner or if you are just interested in getting an information. You will find here a fast and simple solution to get to your wanted information.

Customer Service

How long is the delivery time of Color Management Devices?

In our warehouse in Hanover we always have Color Management Devices on stock to dispatch your order as soon as possible. For this reason, deliveries inside Germany shall be delivered within 48 hours after dispatch. Deliveries within Europe normally have a lead time of 4 – 5 working days. Global shipments vary individually. If we do not have your product on stock the delivery times prolongs. Our Customer Service Team informs about the approximate delivery date within the order confirmation.

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