Welcome to the FAQ area

We gathered all the frequently asked questions in our FAQ area to establish a “navigation aid” for our visitors. The goal is to ensure a simple and fast way to lead you to your wanted information.

With the search option you can narrow the FAQ catalog down to question with relevant matter.

The FAQ area includes all topics concerning ColorGATE. It doesn´t matter if are an end user oder a sales partner or if you are just interested in getting an information. You will find here a fast and simple solution to get to your wanted information.

Technical Service

Why is Module XY not active?

If you are using a dealer dongle please go to Options, Versions, Modules and see if the module you need is activated. If not please activate and after a re-start of the program it will be active. If the Module is not present on your dongle please contact Customer Service.

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