Welcome to the FAQ area

We gathered all the frequently asked questions in our FAQ area to establish a “navigation aid” for our visitors. The goal is to ensure a simple and fast way to lead you to your wanted information.

With the search option you can narrow the FAQ catalog down to question with relevant matter.

The FAQ area includes all topics concerning ColorGATE. It doesn´t matter if are an end user oder a sales partner or if you are just interested in getting an information. You will find here a fast and simple solution to get to your wanted information.

Customer Service

What can I do in case of loss or theft?

The licensee is solely liable and responsible in the event of loss and theft to the Dongles provided. In such cases, ColorGATE will neither provide reimbursement nor replacement, irrespective of the production of a police theft report. We recommend, purchasing suitable insurance policies covering the risk of theft, break-in or loss. Please contact us in this case  via our contact form.

back to listview