Co-Manager Professional Services (m/f/d)

Professional Services are an integral part of ColorGATE’s portfolio. Our software solutions require consulting, installation, configuration and integration with workflows and production systems. We are now looking for an operational co-manager of the Professional Services department, working closely together with the technical co-manager of the team. This job is based in our HQ in Hanover, Germany.

Your Mission

Your primary goal is to develop the commercial and operational excellence of the team. While we are set up very well on the technical side and have an industry-leading reputation for fast and right solutions, our expansion plans require a commercial leader that works with the technical leader in a “tandem” approach. Both co-leaders will be part of our management team. You will co-ordinate daily operations with respect to: organizing technical support, installation and training, know-how transfer, software QA, pre-sales analysis and consulting. You will help the team define and optimize processes and establish and monitor KPIs.

You bring that

  • Vocational training or a degree in Economics
  • Experience in leading a team of 5-10 employees
  • Strong communication skills, fluent German and English
  • Excellent organizational skills
  • Strong customer and employee orientation
  • Ability to work in an international business environment and understand and bridge cultural and business diversity
  • Business acumen to maximize our Service business
  • Focus on providing solutions
  • Knowledge of the inkjet industry is a plus but not required

What we have to offer

  • You will become a member of a growing organization that continuously provides innovation to its customers and is backed by a global corporate organization
  • An open, international working environment
  • An unlimited full-time position (probationary period of six months)
  • An influential role in our organization that optimizes a mission-critical part of our portfolio
  • Place of work: Hanover South City, with excellent public transport connections