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Websupport Request Form
Product registration is needed for Websupport
 Login left or please register your product, which is necessary only once. After that your address and product data are available preset in the request form.
In the following request form you can place your questions related to your software product. We will answer your request as fast as possible! Your request will be answered either by your dealer or directly by the Technical Service depending on the difficulty of the information. The form optimizes the quality of your support request. It ensures that Technical Service will receive all necessary information for a fast processing of your question. The process:
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Fill in the Websupport request form
Pre-settings of your entered data via Login is possible, already after product registration
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Attach data files <10MB and click send button
Please keep the size of submitted attachments small and use WinZip to compress the data. We accept files up to approximately 10MB mail size limit. Optional we offer FTP transfer.
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You get feedback from Technical Service via Email
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Answer only via Websupport: You can read, edit each of your request at My Requests -
We offer an individual dialogue (no forum) for problem solutions with our Technical Service | | | | | |   |
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