Contact Possibilities

1. ColorGATE Partner
Please contact your ColorGATE partner always for first level support. Technical Service offers second level support.

2. Websupport Request Form
The easy-to-handle form optimizes the quality of your request. Our request form ensures furthermore that our Technical Service will receive all necessary information for a fast processing of your question.

Fill in the request form, attach your data and click the send button:

• We accept attached file up to approx. 10 MB limit.
• Data sizes from more than 10 MB on need to be submitted via FTP and please include your ticket number in the filename.
  Please ask for FTP access information via Request Form. 
• You want to send us larger amounts of data, sample prints or similar things for evaluation or testing purposes? Please do not forget to include your ticket number which you will find on the request form. ColorGATE address 

3. Hotline/Support call 
We have made the experience that the usage of our request form is optimally suited to clarify special topics in a dialogue with us. Of course there are exceptions where a call on the Hotline (Pay per support call!) is absolutely necessary: You can reach us under +49 (0) 511 942 93 0 (currently free of extra charge) from monday to thursday 9.00 am to 5.00 pm cet (gmt+1.00h) or cest (gmt + 2.00 h) and friday 9.00 am to 2.30 pm cet (gmt+1.00h) or cest (gmt + 2.00 h). Except for public holidays in germany.